Privacy Policy

Introduction

Welcome to SKILLNAGA (Naga Entrepreneur DirectoryAn initiative by DAYO). This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website, WhatsApp matching service, and related admin tools.

By using SKILLNAGA, you agree to the practices described in this policy.

Who we are

SKILLNAGA helps customers find verified local entrepreneurs and skilled professionals by location, trade, and service needs. We also support partners, field agents, and administrators who manage directory listings and inquiries.

Information we collect

Depending on how you use DAYO, we may collect:

• Contact details such as name, phone number, WhatsApp number, and email address
• Location details such as state, district, colony, and map coordinates used for matching
• Business or professional profile data such as trade, services offered, verification status, and listing notes
• Inquiry and match data such as service requests, preferred location, and handoff details
• Account and usage data for admins, agents, and sponsors, including login activity and audit logs
• Technical data such as IP address, browser type, device information, and approximate access times

How we use your information

We use personal information to:

• Create and manage entrepreneur, agent, sponsor, and admin accounts
• Match customers with relevant local professionals by colony, trade, and availability
• Send service updates, match results, and operational messages through WhatsApp or other channels you choose
• Verify listings, prevent fraud, and maintain directory quality
• Improve DAYO products, support, reporting, and security
• Meet legal, regulatory, and compliance requirements

WhatsApp and messaging

If you contact DAYO through WhatsApp or request matches via chat, we process the conversation content needed to understand your request and share suitable entrepreneur options. Message delivery may rely on third-party messaging platforms subject to their own terms and privacy practices.

Sharing of information

We do not sell personal information. We may share limited data with:

• Matched entrepreneurs or partners when needed to fulfil a service request
• Service providers who help us host, secure, message, or operate DAYO
• Authorities when required by law or to protect users, rights, and safety

Shared information is limited to what is necessary for the stated purpose.

Data retention

We keep personal information only as long as needed for the purposes above, including directory operations, dispute handling, legal obligations, and security. When information is no longer required, we delete or anonymise it where reasonably possible.

Security

DAYO uses administrative and technical safeguards such as access controls, authenticated sessions, and activity logging. No method of transmission or storage is completely secure, so we encourage users to protect their account credentials and devices.

Your choices and rights

Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you. Entrepreneurs and partners may also ask to update listing details or pause visibility where supported by the product.

To make a privacy request, contact us using the details below.

Children’s privacy

DAYO is intended for adult users managing business and service connections. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published in the DAYO admin settings and made available through our public API for the website. Continued use of DAYO after an update means you accept the revised policy.

Contact

For privacy questions or requests related to DAYO, contact the DAYO operations team through the support channels published on our website or WhatsApp service.

Last updated: July 2026